PRIVACY POLICY

YY Engineering Sdn Bhd (“we”, “us”, or “our”) operates the website www.yyengineering.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our Site or engaging our services, you consent to the collection and use of your information in accordance with this policy.

1. Collection of Personal Data

We may collect and process the following personal data:

1.1 Identity Data

Name

Job title

Company name

1.2 Contact Data

Email address

Phone number

Office or site address

1.3 Technical Data

IP address

Browser type

Website usage data via cookies or analytics tools

1.4 Project & Business Data

Technical specifications

Engineering drawings

Site photos

Project requirements submitted for quotation or execution

2. Consent

By submitting your personal data through our website, email, WhatsApp, or any other communication channel, you consent to the processing of your personal data in accordance with this Privacy Policy.

Where required, we may request explicit written consent before processing sensitive or project-related data.

3. Purpose of Data Processing

Your data is collected and used for the following purposes:

3.1 Service Delivery

Preparing quotations

Engineering design and consultation

Project execution and delivery

3.2 Communication

Responding to inquiries

Providing updates on projects

Customer support

3.3 Business Operations

Internal record keeping

Billing and accounting

Improving our services

3.4 Marketing

Sending updates on products, services, or company news

(You may opt out at any time)

3.5 Legal Compliance

Compliance with applicable Malaysian laws and regulations

4. Data Protection & Security

We take reasonable technical and organizational precautions to protect your personal data, including:

Secure servers and systems

Restricted access to authorized personnel only

Internal data protection policies

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security of your data.

5. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

We may disclose your data only under the following circumstances:

5.1 Service Providers

To third parties such as:

Logistics and delivery partners

Subcontractors or site personnel

IT or system service providers

These parties are obligated to use your data only for service-related purposes.

5.2 Legal Obligations

Where required by law, regulation, or legal process.

6. Cross-Border Data Transfer

Your personal data may be stored, processed, or transferred to servers located outside Malaysia (e.g., cloud services, email providers, or communication platforms).

We will take reasonable steps to ensure that such third parties comply with data protection standards comparable to PDPA.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Analyze user behavior

Enhance user experience

You may disable cookies through your browser settings, although some features of the Site may not function properly.

8. Data Retention

We retain personal data only for as long as necessary for:

Business and contractual purposes

Legal and regulatory compliance

Dispute resolution

9. Your Rights Under PDPA

You have the right to:

Request access to your personal data

Request correction of inaccurate or outdated data

Withdraw consent for data processing

Limit or object to certain uses of your data

Requests may be subject to administrative fees as permitted under PDPA.

10. Project Confidentiality

We recognize that project-related information (including drawings, specifications, and site data) may be confidential.

While we take reasonable steps to protect such information, clients are responsible for informing us in writing of any specific confidentiality requirements or Non-Disclosure Agreements (NDAs) prior to sharing sensitive materials.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Continued use of our website or services constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us via:

www.yyengineering.com